Terms and Conditions

These terms and conditions govern your access to and use of the Stoiximan Casino website, player account, games, promotions, and related services. By registering an account, accessing the platform, or using any part of the service, you agree to the conditions set out on this page.

This page explains the main rules, rights, and responsibilities that apply when you use Stoiximan Casino. Please read it carefully before you register or start playing. If anything is unclear, you are welcome to contact the support team before proceeding.

These service terms apply alongside any specific bonus terms, privacy policy, responsible gaming guidelines, or other policies published on the site. Where those policies apply to a specific feature or service, they should be read together with the general conditions set out here.

Who Can Use Stoiximan Casino

Stoiximan Casino is intended for adults only. To register and play, you must meet the minimum legal gambling age required in your jurisdiction. In Greece, where Stoiximan operates under the Hellenic Gaming Commission (EEEP), the minimum age to participate is 21 years.

It is your responsibility to make sure that online gambling is lawful where you are located before registering or placing any real-money bets. The casino does not accept registrations from players in jurisdictions where online gambling is prohibited.

Access to the platform may be restricted or unavailable in certain countries or regions. The operator reserves the right to limit access based on location, licensing conditions, or other operational requirements. Attempting to access the platform from a restricted location does not override these conditions.

Creating Your Player Account

When you register, you are required to provide accurate, current, and complete information. This includes your full legal name, date of birth, contact details, and any other information requested during the registration process.

Each player is permitted to hold only one account. Creating duplicate or multiple accounts is not permitted and may result in the suspension or closure of all associated accounts. Your account must be registered in your own name and used only by you.

You may be asked to verify your account details at any stage. This could include confirming your identity, address, age, or payment method. Providing false or misleading information during registration or at any point afterward is a serious breach of these account rules.

Identity Verification and KYC Checks

Stoiximan Casino may request supporting documents or information to verify your identity, age, residential address, or the ownership of your payment method. This process is commonly referred to as KYC (Know Your Customer) verification.

Verification may be requested at registration, before a withdrawal is processed, or at any other point during your use of the platform. The casino is required to carry out these checks as part of its obligations under applicable regulations.

Full identity verification must be completed before any withdrawal can be processed. Delays in providing the requested documents may result in a hold on transactions until the review is complete.

Using Your Account Responsibly

You are responsible for keeping your login credentials confidential. This includes your username, password, and any other security information connected to your account. Do not share your login details with anyone else.

Your account is personal to you. It may not be transferred, sold, gifted, or used by another person under any circumstances. If you believe your account has been accessed without your authorization, contact the support team immediately.

You are responsible for all activity that takes place through your account, including any deposits, bets, or bonus activations. The casino cannot be held responsible for losses arising from unauthorized access caused by your failure to keep your login details secure.

Deposits, Withdrawals, and Your Balance

Stoiximan Casino accepts a range of payment methods, including Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, PaySafeCard, Apple Pay, Google Pay, and bank transfer. The availability of specific payment methods may vary depending on your location and account status.

All transactions on the platform are processed in euros (EUR). Minimum and maximum deposit and withdrawal amounts may apply and can vary by payment method.

Withdrawal requests are subject to review before they are approved. The casino may apply reasonable checks as part of this process, including identity verification. Processing times can vary depending on the method used and the outcome of any review. Certain e-wallet payment methods may not qualify for bonus-related transactions - please check the specific terms of any active promotion before making a deposit.

Bonuses, Free Spins, and Promotions

Stoiximan Casino offers a range of bonuses and promotional offers, including a welcome bonus for new players. All bonuses and free spins are subject to specific terms that apply alongside these general conditions.

Before activating any promotion, you should review the relevant bonus terms carefully. Key conditions that typically apply include:

• Wagering requirements that must be met before bonus funds can be withdrawn
• Time limits on how long a bonus or free spins remain valid
• Game restrictions that affect which titles contribute toward wagering
• Maximum bet limits while a bonus is active
• Rules around withdrawal requests during an active bonus

At Stoiximan Casino, slots contribute 100% toward wagering requirements. Table games and live casino games contribute 10%. Jackpot and progressive games contribute 0%. The maximum permitted bet per round while a bonus is active is 5 euros.

Only one active promotion can be held at a time, unless otherwise stated. Submitting a withdrawal request before completing the wagering requirement on an active bonus will result in the automatic cancellation of that bonus and any associated winnings. Bonus funds remain in your bonus balance and cannot be withdrawn until all conditions are fully met.

Free spins expire 72 hours after being credited. Most bonus codes are valid for 7 days once activated. Players should always check the terms of each specific promotion before taking part.

Game Availability and Platform Access

Stoiximan Casino offers games from a wide range of software providers, including Pragmatic Play, Evolution Gaming, NetEnt, Play'n GO, Hacksaw Gaming, NoLimit City, Push Gaming, and many others. The full library spans slots, live casino games, table games, and more.

The casino aims to provide consistent access to its games and services, but availability may vary depending on your location, the device you are using, scheduled maintenance, software updates, or technical issues beyond the operator's control.

Some games, features, promotions, or payment methods may be added, removed, suspended, or modified at any time. The operator does not guarantee that any specific game or service will always be available.

Fair Play and What Is Not Permitted

Using Stoiximan Casino comes with a responsibility to engage with the platform fairly and honestly. The following conduct is not permitted:

• Using the platform for any unlawful purpose
• Providing false personal information at any stage
• Attempting to manipulate games, outcomes, or promotional mechanics
• Engaging in bonus abuse, collusion, or fraudulent activity
• Using automated software, bots, or other unauthorized tools
• Initiating unjustified chargebacks or payment disputes
• Allowing another person to use your account
• Placing contradicting bets designed to exploit promotions or offers

The casino monitors activity across accounts and may investigate patterns that suggest misuse. Engaging in any of the above conduct may result in account restrictions, bonus cancellations, or account closure.

The Casino's Right to Act on Breaches

Where the casino has reasonable grounds to believe that these platform rules have been breached, that verification is incomplete, or that misuse of the service has taken place, it reserves the right to take appropriate action. This may include limiting account access, suspending bonuses, freezing transactions pending review, withholding promotional rewards, or closing an account entirely.

These steps are not taken lightly. The casino aims to act fairly and proportionately in all cases. Where an account is closed due to a breach of these conditions, the casino will communicate through the available support channels.

Errors, Technical Issues, and Malfunctions

From time to time, technical errors, display mistakes, incorrect balances, game malfunctions, or interrupted sessions may occur. These situations are not always foreseeable, and the casino cannot guarantee error-free operation at all times.

The operator reserves the right to correct obvious mistakes and to address the consequences of technical errors in a fair and reasonable manner. This may include voiding affected transactions, adjusting balances, or reversing credits that resulted from a clear system error.

If you notice an error or unexpected behavior in your account or during gameplay, please contact support as soon as possible rather than continuing to play on the assumption that the result is valid.

Responsible Gaming and Player Wellbeing

Gambling is intended to be a form of entertainment. It should never be treated as a way to generate income or to recover money that has been lost.

Stoiximan Casino is committed to supporting responsible gaming. Tools and restrictions may be available to help you manage your play, including deposit limits, session time reminders, and self-exclusion options. You are encouraged to use these tools if you feel that your gambling habits need to be reviewed.

If you are concerned about your gambling behavior, or that of someone close to you, please seek support through the responsible gaming resources available on the platform or through recognized support organizations in your country.

Intellectual Property

All content on the Stoiximan Casino website - including its design, branding, text, graphics, software elements, and original materials - belongs to the operator or its licensors. This content is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, modify, or commercially exploit any part of the site's content without prior written permission from the operator. Unauthorized use of site materials may constitute a breach of these conditions and applicable law.

Third-Party Providers and External Services

Some games, payment tools, and technical services available on the platform are provided by third-party suppliers. While the casino works with established and reputable providers, the availability and performance of these services may be subject to the operational limits and terms of those third parties.

The casino is not responsible for disruptions, errors, or changes to services that originate with external providers. Where a third-party service is unavailable, the affected games or features may be temporarily inaccessible.

Limitation of Liability

Stoiximan Casino is not liable for losses or damages that arise from circumstances such as technical interruptions, user error, use of an unsupported device, third-party service failures, force majeure events, or misuse of the platform.

The casino's liability to any player is limited to the extent permitted by applicable law. Nothing in these conditions excludes liability for fraud, gross negligence, or any other matter that cannot be lawfully limited or excluded.

No Guarantees on Availability

The casino website, games, and services are provided on an "as is" and "as available" basis. The operator does not guarantee uninterrupted access, constant availability, or completely error-free operation.

Planned maintenance, unexpected technical issues, regulatory requirements, or other factors may result in temporary unavailability of the platform or specific features. Where possible, the casino will communicate planned downtime in advance.

Updates to These Terms

These conditions of use may be updated from time to time to reflect changes in the platform, applicable regulations, or operational requirements. The most recent version published on this page will apply from the date it is posted, unless otherwise stated.

You are encouraged to review this page periodically. Continued use of the platform after an update has been published constitutes acceptance of the revised terms.

Related Policies and Pages

These site terms should be read alongside other relevant policies published on the Stoiximan Casino website. Depending on how you use the platform, you may also need to review:

• The Privacy Policy, which covers how your personal data is collected and used
• The Responsible Gaming page, which outlines the tools and support available to players
• The Bonus Terms, which apply to all promotions, free spins, and welcome offers
• The AML and KYC Policy, which explains the casino's approach to identity verification and financial monitoring
• The Cookie Policy, which explains how cookies and similar technologies are used on the site

Getting in Touch

If you have questions about these terms or about how the platform works, the Stoiximan Casino support team is available through live chat. You can also reach the team by email at support@stoiximans.com.

Support is available to help with account questions, bonus queries, verification requests, and general platform guidance. Please use the official contact channels listed on the website.

These terms are here to create a clear and fair framework for using Stoiximan Casino - not to create unnecessary barriers. They set out what you can expect from the platform and what the platform expects from you in return. By continuing to use the site, you confirm that you have read and accepted these conditions. If you disagree with any part of them, please discontinue use of the platform and contact support if you need assistance.